New Racial Study Shames NYC’s Restaurant Industry

Posted by on Apr 3

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racial-restaurant-windows-on-the-worldThis past Tuesday, the results of a new scientific survey were revealed by theRestaurant Opportunities Center of New York (ROC-NY). The survey project is called The Great Service Divide, and takes a deeper look into the stereotypical racial profiling in New York's cooking and restaurant industry.

In this particular social experiment, matched pairs of applicants were sent to apply for jobs at some of New York City's most prestigious restaurants, specifically for positions at the front of the house. One white person and one person of color made up each pair of applicants.

The results aren't that surprising, but still troubling: Applicants of color were half as likely to receive job offers-- in fact, they were less likely to receive callback interviews in the first place. The study also showed that the majority of managers conducting the interviews were white males. Other statistics besides these were evaluated as well.

Unfortunately, studies like The Great Service Divide only prove that the politically incorrect stereotypes we all hesitate to talk about still exist... that there is still a racial hierarchy in the cooking industry.

But fortunately, principles can be put into place to ensure fairness, which in turn can produce better employees and a more profitable business. One such successful restaurant was New York City's Windows on the World (staff pictured above), located in the World Trade Center before the 9/11 attacks. The restaurant was well-known and recognized for its multicultural staff. And with revenues upwards of $37 million in the year 2000, it was the highest-grossing restaurant in the United States.

Thanks to ROC-NY's Great Service Divide research project, we will hopefully see many more restaurants just as progressive and successful in the years to come.

Source: Huffington Post

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